Operations Data Lead
About us
NAAMA is the world’s first tattoo removal consumer brand, living at the intersection of step-change technology, personalised healthcare, and body empowerment. We’re on a mission to change the perception that a tattoo has to be “for life” and are normalising the evolution of body art with an empowering, empathetic, high-tech tattoo clearing experience.
Removing tattoos with lasers isn’t a new concept, but the way we are doing it is. Imagine a laser removal with less pain and clear skin as a result. Aside from our exclusive, innovative technology, what sets us aside from our competition is our vertical integration in this space. Our very own LightSense® laser system is not only the most advanced tattoo removal on the market but it’s also FDA Cleared and exclusive to NAAMA.
With over 30, 000 treatments completed and backed by exceptional reviews, it’s truly loved by our customers. We are now embarking on a period of significant global growth and expanding our portfolio of premium studios…Next stop is NYC!
The pace is fast, and our expectations are high, so we are looking to hire ambitious people who will challenge the status quo and want to be a part of the next exciting stage of our journey. That’s where you come in! We have millions of tattoos to remove and millions of lives to improve in the process. We look forward to disrupting a $billion industry with you.
Building on our London Studio's success, we're now launching NAMMA in New York! This position is based in Great Portland Street in our UK Studio.
We are looking for an experienced Business Intelligence and Data Lead to join NAAMA Studios. As a key member of our senior team, you will collaborate closely with finance, operations, sales, and the studio team to drive business growth and strategic decision-making. This role offers significant scope for progression as we expand into new markets.
Key Responsibilities:
- Lead BI efforts across all business areas, developing actionable insights to optimise acquisition, operations, and technology.
- Oversee the end-to-end data pipeline, ensuring data integrity and quality in all stages of ETL processes.
- Create dynamic reports and dashboards using Google Suite, SQL, Python, and BI tools to inform senior management decisions.
- Manage integrations between key platforms (Zenoti, Xero) and ensure seamless data flow across teams.
- Work on complex business challenges in a fast-paced environment, with the opportunity to contribute to larger strategic projects.
Required Experience:
- Minimum 8 years in data engineering/BI roles, ideally within a retail, eCommerce, or commercial business with studio operations.
- Strong experience with Zenoti, Google Suite, SQL, and Big Query, with the ability to troubleshoot and optimise ETL processes.
- Proven track record of success in high-paced environments, driving business results through data-driven insights.
- Background in tier 1 consultancy or similar experience in scaling start-ups preferred.
Join us as we continue our journey of innovation, we just opened in NYC embarking on our global expansion.
- Department
- Operations
- Locations
- London, UK
- Remote status
- Hybrid Remote
London, UK
Operations Data Lead
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